Welcome to Digital Micro, your trusted partner for comprehensive managed IT support and robust cybersecurity solutions in Birmingham, AL, and surrounding areas. We understand the critical importance of efficient IT infrastructure and proactive security measures for businesses of all sizes.
We perform 24/7 monitoring of your computer systems to lower the chances of common issues popping up that cost you time and money in your business.
With our advance security tools and firewalls we setup a brick wall to threats and attacks that could put your systems, data and business at risk.
We use easy to understand training techniques that will show your staff what to look for in emails and websites so they don't get taken by bad actors.
$125
Per PC Per Year
$200
5 Users Per Month
CALL
Per User Per Month
Managed firewalls provide proactive network security, offering comprehensive threat management and continuous monitoring to safeguard your digital assets.
Monitoring ensures constant oversight of your systems, detecting and addressing potential issues in real-time to minimize downtime and optimize performance.
Unlimited help desk support offers assistance in providing seamless resolution of IT issues and expert guidance to keep your business running smoothly at all times.
Cloud backup seamlessly protects your valuable data by securely storing it offsite, ensuring effortless recovery in case of disasters, while also offering scalability and accessibility.
Managed IT services encompass a suite of comprehensive IT solutions offered by an MSP (managed service provider) at a fixed monthly fee. Under this arrangement, the MSP delivers support for specified IT components, while the client organization undertakes to procure equipment and software aimed at enhancing the efficiency and security of their systems.
Many organizations rely on small-scale "break/fix" vendors who lack the comprehensive skills or capacity to do more than simply address immediate problems as they arise. In a "break/fix" scenario, the IT vendor only intervenes when there's an issue - something breaks, they fix it.
Under this model, the more IT problems occur, the more the IT company charges, creating a situation where their incentive lies in perpetuating issues rather than resolving them at their root. They may lack the expertise or time to accurately diagnose recurring issues, let alone propose effective solutions.
In contrast, Digital Micro takes a proactive approach to managing your IT infrastructure. This involves continuous system and application maintenance, round-the-clock helpdesk support, and a monthly billing structure designed to keep IT costs predictable and controlled.
Some of the benefits associated with managed IT services include:
- Predictable monthly IT costs and flat-fee billing
- Operational efficiencies
- Minimal downtime
- Extended hour support services
- Advanced cybersecurity protections
- Proactive network monitoring
- Preventative network maintenance
- Regular software updates
- Regulatory compliance assistance
Proactive network monitoring involves real-time tracking of your network's performance. This allows us to identify and address potential issues before they escalate, ensuring the uninterrupted flow of your business operations.
Our IT infrastructure management services cover a range of components, including server maintenance, workstation support, software updates, and system optimization, ensuring the smooth functioning of your entire IT environment.
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